To update your device, follow these steps: 1. Ensure your device is connected to a power source. 2. Download and install our mobile app. 3. Select "Update my OffGridOne" 4. After the update downloads, connect to your OffGridOne device's hotspot. 5. Select "Apply Update" 6. That's it!

Keep it charged by topping it off at least every six months. If you have a Bug Out or Bug In, you can use the included solar array. Otherwise, simply plug the battery in to any standard USB-C charger.

Not all power banks are created equal! We test each battery we include to ensure that it outputs the correct voltage and amperage. In general - EDC models should be ok with almost any 5V/1A capable battery. Bug In and Bug Out models require a higher and more consistent amperage and voltage, so we recommend sticking with ours.

Congratulations! First thing - plug it in to the battery or a USB-C wall charger. To Connect: 1. Turn on the box 2. Wait a few minutes 3. Connect to the WiFi network "offgridone" 4. Navigate to http://offgridone.net That's it!

To request new content for your device, follow these steps: 1. Visit our website and navigate to the 'Support' section. 2. Fill out the request form with your details and the type of content you are requesting. e.g. "more games" or "Maps of Europe, please!" 3. Submit the form and our team will review your request. 4. You will receive a confirmation email once your request has been received. 5. Our team will work on adding the requested content and notify you once it is available for download.